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Privacy Policy

Last updated: April 2026

Optimistically-You respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, use our support services, or communicate with us.

Information We Collect

We may collect information you voluntarily provide, such as your name, email address, contact form details, membership information, donation information, or messages you submit through our website or support experiences.

We may also collect basic technical information, such as browser type, device information, IP address, pages visited, and general site usage data to help improve website performance and security.

How We Use Your Information

We use information to provide access to our services, respond to inquiries, manage memberships, process donations, improve our website, protect against spam or misuse, and communicate important updates related to Optimistically-You.

AI-Guided Support Experiences

Optimistically-You provides AI-guided support experiences designed for reflection and emotional support. These services are not a replacement for therapy, medical care, crisis support, or professional mental health treatment.

Information shared within AI-guided conversations may be processed by third-party tools used to operate the chat experience. Please avoid sharing sensitive personal, medical, financial, or emergency information through the chat.

Third-Party Services

We may use trusted third-party services for chat functionality, membership access, donations, payment processing, security, analytics, and form protection. These services may collect and process information according to their own privacy policies.

Donations and Payments

Donations and payments may be processed through third-party platforms. Optimistically-You does not store full payment card details on our website.

Cookies and Tracking

Our website may use cookies or similar technologies to improve functionality, enhance security, analyze website traffic, and support embedded third-party services. You may adjust your browser settings to limit or block cookies.

How We Protect Information

We take reasonable steps to protect information submitted through our website. However, no online system can be guaranteed completely secure, and users should use caution when sharing personal information online.

When to Seek Immediate Help

Optimistically-You is not an emergency service. If you are in immediate danger, experiencing a crisis, or having thoughts of harming yourself or others, please call or text 988 or contact emergency services right away.

Your Choices

You may contact us to request updates, corrections, or deletion of certain information you have provided, where applicable. You may also unsubscribe from non-essential communications if offered.

Children and Youth

Optimistically-You may provide youth-focused support resources. Parents or guardians should review and supervise online activity for minors. We do not knowingly collect personal information from children in violation of applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through our website contact page.